Privacy Policy
Welcome to IMS Med Group. We are committed to safeguarding your privacy and ensuring transparency about how we collect, use, and protect your information. This Privacy Policy applies to information collected on our website https://www.imsmedgroup.com and through related services provided by IMS Med Group.
This Privacy Policy was last updated on March 12, 2025.
1. Information We Collect
We collect personal information you voluntarily provide to us when you:
- Request an appointment or fill out forms on our website (such as your name, email, phone number, and insurance information).
- Contact us directly by phone, email, or other communication channels.
We also collect information automatically through Google Analytics, including:
- IP address and browsing behavior to analyze site performance and improve user experience.
- Cookies and similar tracking technologies for functionality and analytics. You can disable cookies in your browser settings.
2. How We Use Your Information
We use the information collected to:
- Facilitate your appointment scheduling and respond to inquiries.
- Provide you with personalized healthcare information and improve our website and services.
- Comply with applicable laws and regulations, including those specific to California.
3. Sharing of Information
We may share your information with:
- Service providers, such as Google Analytics, for website analysis and business operations.
- Legal and regulatory authorities as required by law or to protect our rights.
We do not sell your personal information.
4. Your Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the rights to:
- Access and receive a copy of your personal information.
- Request the deletion of personal information, subject to certain exceptions.
- Opt out of data sale (we do not sell personal information).
- Be free from discrimination for exercising your privacy rights.
To exercise these rights, please contact us at Frontdesk@imsmedgroup.com or by calling us at 310-715-3237. We may request additional information to verify your identity.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Security of Your Information
IMS Med Group implements reasonable technical, administrative, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no system is entirely secure, and we cannot guarantee the security of your information.
7. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13 without verification of parental consent, we will delete that information promptly.
8. SMS Terms & Conditions
- Messaging frequency may vary.
- Message and data rates may apply.
- To opt out at any time, text STOP.
For assistance, text “HELP” or visit our Privacy Policy.
- Opt-in data and consent will not be shared with any third parties.
- By providing your phone number, you consent to receive SMS messages from IMS for appointment confirmations, reminders, office updates, and general inquiries.
- SMS is not a secure communication method. Please avoid sharing sensitive medical information via text.
- For urgent medical concerns, do not use SMS—call our office or dial 911.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with the date of the last revision.
10. Contact Us
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at:
IMS Med Group
14850 Roscoe Blvd, Suite PCCU
Panorama, CA 91402
Email: Frontdesk@imsmedgroup.com
Phone: 310.715.3237
By using our website, you consent to this Privacy Policy.
We may collect personal information, such as your name, contact information, medical history, and demographic data, when you interact with our website or healthcare services. This information may be collected through online forms, email communications, or direct interactions with our staff.
We use the information we collect to provide healthcare services, process appointments, communicate with patients, improve our website, and comply with legal obligations. We may also use aggregated or anonymized data for research, analytics, and marketing purposes.
We may disclose personal information to healthcare providers, insurance companies, government authorities, and other third parties as necessary to provide healthcare services, process payments, or comply with legal requirements. We do not sell or rent your personal information to third parties for marketing purposes.
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may limit certain functionalities of the website.
Our website may contain links to third-party websites for your convenience. These websites have their own privacy policies, and we are not responsible for the content or practices of third-party sites. We encourage you to review the privacy policies of these websites before providing any personal information.
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children, and if we learn that we have inadvertently collected personal information from a child, we will promptly delete it.
We reserve the right to update or modify this Privacy Policy at any time without prior notice. We will notify you of any material changes to this Privacy Policy by posting a notice on our website or sending you a notification. Your continued use of our website following the posting of changes constitutes acceptance of those changes.
At Innovative Medical Solutions (IMS), we take privacy and data security seriously. Our practices are in full compliance with the Health Insurance Portability and Accountability Act (HIPAA), which sets standards for the protection of sensitive patient information. We adhere to HIPAA regulations in the collection, use, and disclosure of personal health information to ensure the confidentiality and integrity of patient data.
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at ims@gmail.com
. We are committed to addressing any issues and protecting your privacy rights.
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